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Terms & Conditions

Effective Date: August 12, 2026

These Terms & Conditions ("Terms") govern your use of the Local Roof Crew website and services provided by Mustafa Fortune LLC DBA Local Roof Crew ("we," "our," or "us"), including any communication via SMS, MMS, or other Application-to-Person (A2P) messaging platforms. By using this website, submitting a request, or opting in to our communications, you agree to be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By using Local Roof Crew services, including by opting in to receive SMS or MMS messages, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree, please do not use our services.

2. Our Service

Local Roof Crew helps homeowners get their roof inspected and repaired or replaced. When you request a free roof inspection, we collect your contact and roof details, communicate with you to qualify and schedule the visit, and coordinate your appointment with the local roofing contractor assigned to your inspection. Inspections and any resulting work are performed by that contractor.

3. Message Program Overview

This campaign delivers appointment scheduling, confirmations, reminders, customer support messages, and occasional service-related promotional notifications to opted-in users. Message frequency varies based on your interaction with Local Roof Crew; you may receive up to 6 messages per week while we schedule and follow up on your inspection.

Examples of messages you may receive include:

  • Appointment scheduling and confirmation messages
  • Appointment reminders
  • Customer service and follow-up messages
  • Occasional service-related offers

4. User Consent and Opt-In

You opt in to receive SMS/MMS messages from Local Roof Crew by submitting your phone number through the contact form on our website, which includes an explicit consent checkbox.

By opting in, you agree to receive automated or manual text messages from Local Roof Crew. Consent to receive text messages is not a condition of purchasing any property, goods, or services.

5. Message and Data Rates

Message and data rates may apply depending on your mobile carrier plan, for messages sent to you from us and to us from you. You are solely responsible for any charges incurred through your wireless carrier. For questions about your text plan or data plan, contact your wireless provider.

6. Opt-Out Instructions

You may opt out at any time by replying:

  • STOP – to stop receiving messages (we also honor END, CANCEL, UNSUBSCRIBE, and QUIT)
  • HELP – to get customer support or information

Opt-out requests are handled on the same phone number that sends our messages: simply reply to any message we send you. You can cancel the SMS service at any time by replying STOP to any message. Upon sending STOP, we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us unless you opt back in. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to info@localroofcrew.com or +1 (213) 787-5784.

7. Free Inspection; No Obligation

Requesting a free roof inspection places you under no obligation to purchase anything. Any estimate provided during or after an inspection is not a binding contract until agreed in writing between you and the contractor performing the work.

8. Appointments

Appointment times are subject to confirmation and may be rescheduled due to weather, safety, or availability. If you need to cancel or reschedule, reply to any of our messages, email info@localroofcrew.com, or call +1 (213) 787-5784.

9. Privacy

Your privacy is important to us. Our data collection, usage, and sharing practices are detailed in our Privacy Policy. By using our services, you agree to our Privacy Policy. Your mobile phone number and text messaging opt-in data and consent are used solely by Local Roof Crew to communicate with you about your inspection request and will not be shared with, sold, rented, or transferred to any third parties or affiliates at any time.

10. User Responsibilities

You agree:

  • To provide accurate and up-to-date contact information
  • That you are the authorized user of the phone number used to opt in
  • That you own the property for which you request an inspection or are authorized to request it
  • Not to misuse our services for fraudulent, abusive, or illegal purposes
  • Not to impersonate others or violate carrier regulations

11. Service Availability

We aim to provide consistent messaging services, but delivery may be delayed or prevented by various factors, including:

  • Mobile carrier outages
  • Message blocking
  • Device incompatibility
  • Regulatory or technical issues

Local Roof Crew is not liable for any delays, message failures, or losses due to circumstances beyond our control.

12. Termination

We reserve the right to suspend or terminate your access to messaging services at any time, without notice, for any reason, including violation of these Terms or applicable laws.

13. Disclaimers and Limitation of Liability

To the maximum extent permitted by law:

  • Our website and services are provided "as-is" without warranties of any kind
  • We are not liable for any indirect, incidental, or consequential damages
  • Total liability under these Terms will not exceed $100 or the amount paid by you for our services in the last 12 months, whichever is lower

Roofing work is performed by independent contractors, and responsibility for the workmanship, materials, and warranties of that work lies with the contractor who performs it. Photos labeled as samples are for illustration.

14. Governing Law

These Terms shall be governed by and construed under the laws of the State of Illinois, without regard to its conflict of law principles.

15. Mobile Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages. Messaging is provided on an "as available" basis and subject to termination at any time by Local Roof Crew or participating carriers.

16. Changes to Terms

We may update these Terms at any time. Changes will be posted on this page with a new effective date. Continued use of our services after changes constitutes your acceptance.

17. Entire Agreement

These Terms constitute the entire agreement between you and Local Roof Crew concerning your use of our website and A2P messaging services and supersede all prior or contemporaneous communications.

18. Contact Information

If you have any questions or concerns regarding these Terms or our services, please contact us at:

Mustafa Fortune LLC DBA Local Roof Crew
8310 Bennett Ave, Skokie, IL 60076
Email: info@localroofcrew.com
Phone: +1 (213) 787-5784

LOCALROOF CREW

Local Roof Crew connects homeowners with independent local roofing contractors and helps coordinate appointments. Inspections and roofing work are performed by participating contractors.

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